From feedback.To action.
Stop guessing what your members think. Ask them, understand their answers and know exactly what to improve.
GymReview gives you everything to collect member feedback and turn it into a better experience, step by step.
- 1
Create your survey
Ready in a few minutes.
Choose a happiness survey, a quick pulse or an idea box. Pick questions from a library made for your type of business, or write your own.
Star ratings, scores from 1 to 10, multiple choice and open questions: you decide what you want to know.
- 2
Share it with your members
Wherever they are.
Send the link by email, newsletter or app, or print the QR code for the front desk and changing rooms.
Members answer on their phone in under two minutes, in their own language.
- 3
Understand the results
See what really matters.
Follow your overall score, see the distribution per question and read every comment in one place. Filter by period and export everything to CSV.
- 4
Get your GymReview analysis
Feedback, summarised.
AI turns all written answers into a short summary, the sentiment, recurring themes and what members appreciate most, backed by real member quotes.
- 5
Act and improve
From feedback to action.
Get three to five concrete, prioritised recommended actions. Make the changes, then check the effect with your next pulse survey.
Features
Happiness survey
A complete check of the member experience, with star ratings per topic.
Pulse survey
A short, recurring check to follow how members feel over time.
Idea box
An always-open place where members share ideas and suggestions.
Question library
Ready-made questions for gyms, studios, yoga, PT and CrossFit.
Link and QR code
Share a link or print a QR code for the front desk and changing rooms.
Clear analytics
Scores per topic, distributions, trends and every comment in one place.
AI feedback analysis
Summaries, sentiment, themes and suggested improvements, in any language.
Improvement actions
Get concrete, prioritised actions backed by real member quotes.
Built for international use
Members answer in their own language; you read results in yours.
Anonymous by default
Members can answer without sharing their name or email.
Ready to hear what your members think?
Move beyond guesswork and suggestion boxes. Collect honest feedback, understand it in minutes and know exactly what to improve next.